Terms of Use
Version 1.1 - Last Updated: 3 January 2026
Cookies
We use cookies on www.fusionpbx.com to store a session ID, enabling you to remain logged in as you navigate between pages.
Our use of cookies is minimal and solely for functionality, so there's nothing particularly noteworthy to mention here.
Privacy
We believe privacy is a fundamental human right. The information we collect, such as your name, company details,
and contact information, is solely to assist you better. This allows us to reach out regarding reported bugs,
clarify feature requests, or provide support. We are committed to handling your data with the same care and
respect we would expect for our own.
Limited Liability
Software, training, videos, support, and information provided by FusionPBX LLC are distributed "AS IS"
and "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, whether express or implied.
Member Benefits
Member benefits are accessible during the subscription period. These additional features are provided as incentives for supporting
the FusionPBX project, offering added value to our members.
Content
The content, documentation, and videos, collectively referred to as "Content" on www.fusionpbx.com are copyrighted by FusionPBX LLC.
All rights reserved. This Content is intended for member learning purposes only.
Redistribution or resale of the Content is strictly prohibited.
Delivery
We currently do not offer physical products or shipping. However, as a paid member, you gain immediate access to documentation,
training materials, and videos upon subscription. After subscribing, simply log out and back in to explore the member benefits
available on www.fusionpbx.com. We have a delivery system that provides access to additional member features in the future.
Returns
As we do not currently offer physical products, there are no items to return. Companies that are members
are permitted to use the features included with their subscription level for the duration of their membership.
If a subscription is canceled, all copies of the member features must be removed and deleted promptly.
Refunds
Refunds are issued at our discretion or when mandated by law. FusionPBX is an open-source project, allowing you to try it
before committing financially. We encourage you to take advantage of this option, as we aim for long-term collaboration
and mutual success. Refund requests are uncommon. If you accidentally sign up twice, we will resolve it fairly.
For legitimate concerns, please contact us via phone or submit a support ticket at www.fusionpbx.com
Cancellation Policy
Becoming a FusionPBX Member requires a ONE (1) YEAR COMMITMENT (to be understood as 12 consecutive months) starting from your subscribe date.
Failure to maintain a valid payment method during this period may result in permanent termination of your membership and loss of all
support options. After the commitment term, your membership will automatically renew, but you may cancel at any time.
_Note:_ If you’ve paid for and attended an Official FusionPBX Training course, the standard commitment does not apply.
To cancel or downgrade, call us or log in to www.fusionpbx.com and create a membership ticket detailing your request.
Security
We prioritize security and dedicate significant effort to enhancing FusionPBX's safety measures. All traffic on www.fusionpbx.com
is secured with SSL encryption. Additionally, we use Stripe to handle payment information, embedding their secure forms via iframe.
This ensures your card details never interact with FusionPBX servers.
Applicable Law
By using www.fusionpbx.com and its related software, you agree to abide by the laws of the State of Idaho, United States.
Modification
We reserve the right to update these policies and terms of use as necessary. They will be continually refined and improved.
When changes are made, we will update the version number and the "last updated" date at the top of this document.
The latest terms of use will always be available on http://www.fusionpbx.com/policies.
Feedback
We welcome feedback on these terms of use. If you have concerns or ideas for improvement, please sign up for a free account
and create a ticket for our review. Alternatively, you can contact us using the information provided below. We value your input
and will carefully consider your suggestions.
Contact Information
FusionPBX LLC
Eagle, Idaho 83616
support@fusionpbx.com
+1 208-800-5880 Primary
+1 208-906-8227 Secondary
Timezone
Eagle, Idaho 83616
support@fusionpbx.com
+1 208-800-5880 Primary
+1 208-906-8227 Secondary
Timezone